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Terms of service

Welcome to Beauty Key Trading LLC. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By accessing our website, browsing our products, or placing an order, you agree to be legally bound by these Terms and our Privacy Policy. If you do not agree, you should not use our services.

Beauty Key Trading LLC is a company established in Dubai, United Arab Emirates on 21 December 2021, specializing in the wholesale and retail distribution of premium cosmetics, perfumes, and skincare products. Our core business is focused on wholesale supply from Dubai to worldwide markets, offering authentic Korean and European beauty brands, while also serving retail customers through our online store.

1. Eligibility & Account Responsibility

By using our website, you confirm that you are at least 18 years old or using the website under supervision. You agree to provide accurate, current, and complete information when placing orders or creating an account.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Beauty Key Trading LLC is not liable for any unauthorized access resulting from your failure to protect your login details.

2. Products & Availability

We aim to provide accurate descriptions, images, and details of all products. However:

  • Product appearance may vary due to screen settings
  • Packaging may change by manufacturers
  • Availability may change without notice

We reserve the right to limit quantities, discontinue products, or restrict sales by region or customer.

3. Orders & Acceptance

Placing an order constitutes an offer to purchase. Orders are confirmed only after successful payment and acceptance by us.

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities per customer
  • Cancel orders due to pricing errors or stock issues

If your order is canceled, you will be notified and refunded accordingly.

4. Pricing & Payments

All prices are listed in AED (UAE Dirhams) unless otherwise stated. Prices may change without prior notice.

Customers are responsible for:

  • Shipping charges
  • VAT 
  • Customs duties for international orders

You agree to provide valid payment details and authorize us to charge the full amount.

5. Wholesale Terms

Beauty Key Trading LLC primarily operates as a wholesale supplier from Dubai to global markets.

For wholesale customers:

  • Minimum order quantities may apply
  • Pricing structures differ from retail
  • Buyers are responsible for import regulations in their country
  • Bulk orders may require separate agreements

We are not responsible for delays caused by customs or international shipping policies.

6. Shipping & Delivery

We aim to dispatch orders promptly; however, delivery timelines are estimates only.

We are not responsible for delays caused by:

  • Courier services
  • Customs clearance
  • External factors beyond our control

Once the order is handed to the shipping carrier, the risk transfers to the customer.

7. Returns & Refunds

Returns are accepted within a limited period (typically 3–7 days).

Conditions:

  • Items must be unused and sealed
  • Original packaging required
  • Certain items (opened cosmetics) are non-returnable

Refunds are processed after inspection and approval.

8. Intellectual Property

All website content including logos, images, text, and branding belongs to Beauty Key Trading LLC.

You may not copy, reproduce, or distribute any content without written permission.

9. Third-Party Services

Our website may include third-party tools or services such as payment gateways and Shopify.

We are not responsible for third-party services, their policies, or performance.

10. User Conduct

You agree not to:

  • Use the website for illegal purposes
  • Upload harmful or malicious content
  • Attempt to hack or disrupt the system
  • Provide false or misleading information

Violation may result in account suspension or termination.

11. Feedback & Reviews

Any feedback, reviews, or suggestions you provide may be used by Beauty Key Trading LLC for business purposes without compensation.

You confirm that your feedback does not violate any third-party rights.

12. Errors & Accuracy

We reserve the right to correct any errors related to:

  • Product descriptions
  • Pricing
  • Availability

We may cancel orders if incorrect information is displayed.

13. Disclaimer of Warranties

All products and services are provided “as is” and “as available” without warranties of any kind.

We do not guarantee:

  • Uninterrupted service
  • Error-free website performance
  • Product suitability for every individual

14. Limitation of Liability

To the fullest extent permitted by law, Beauty Key Trading LLC is not liable for:

  • Indirect or incidental damages
  • Loss of profits or business
  • Product misuse

All purchases are made at your own risk.

15. Indemnification

You agree to indemnify and hold Beauty Key Trading LLC harmless from any claims, damages, or losses resulting from your violation of these Terms or misuse of our services.

16. Termination

We reserve the right to terminate or suspend access to our services at any time without notice if you violate these Terms.

17. Governing Law

These Terms are governed by the laws of the United Arab Emirates (UAE).

Any disputes shall be resolved under UAE jurisdiction.

18. Changes to Terms

We may update these Terms at any time. Continued use of the website indicates your acceptance of the updated Terms.

19. Contact Information

Beauty Key Trading LLC
📍 Deira, Dubai, UAE
📧 Email: sales.beautykey@gmail.com